Shipping Policy

🔹 Production Time

Custom and memorial pieces typically require 2–4 weeks to complete before shipping.

This time frame allows us to carefully create each piece by hand, ensuring the highest level of quality and attention to detail. During busy seasons or for complex custom work, production time may vary slightly.

🔹 Shipping Time

Once your piece is complete, it will be securely packaged and shipped. Shipping times will vary depending on your location but typically range from 2–5 business days within the United States.

Tracking information will be provided once your order has shipped.

🔹 Packaging & Care

We take extra care to safely package each piece to prevent damage during transit. All items are securely wrapped and cushioned to ensure they arrive safely.

🔹 Shipping Rates

Shipping rates are calculated at checkout or offered as a flat rate, depending on the item.

🔹 Delays

While we do our best to meet estimated timelines, delays may occasionally occur due to production complexity, high demand, or carrier issues. We appreciate your patience, as each piece is made with care and intention.

🔹 Questions

If you have any questions about your order or timeline, please don’t hesitate to reach out. We’re happy to provide updates and support throughout the process